Is Virmach usable with their "help" for one thing critical ever?

After migration my VPS acquired inaccurate 1GB of month-to-month bandwidth. Then when 1 GB of site visitors has been spent grew to become suspended by system. This occurred Might 16 2022.
I opened ticket (Service Suspension Enchantment) in the identical day. As clearly acquired blissful reply: “Your ticket has been flagged on to the technical help division so it could typically take longer than traditional to obtain a response than a basic query.”

As we speak (Might 24) when i rechecked this matter i discovered:

VPS continues to be suspended – nothing has been resolved
associated Ticket (#543257 = first = opened by Might 16) has been eliminated with out be resolved and merged with one other much less vital tickets into 1 chaos

Now i opened one other “Service Suspension Enchantment” and can wait one other week of ignorance? (when VPS is blocked & not usable ever however no by me prompted motive)

I remorse to say it however one other supplier from i started be determined and realized that i can’t depend on ever…… Horrible unhealthy and gradual help

@VirMach positive you need to do one thing with this struggling help, it’s catastrophe

Or possibly solely i’m unsuitable…. as a result of i forgot it is low-cost so it’s okay…

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