Letsencrypt error: DNS DCV: Failed to find out native authority

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Hello

Im hosting on hostbastic.com however their assist is simply terrible. regardless of what number of occasions I wrote to them they simply ignore my ticket.so did any of you got here throughout this type of error?

Im utilizing lets encrypt however when I attempt to run AutoSSL im getting an error:DNS DCV: Failed to find out native authority for mail.sleazytalk.com: (XID 8n9uu6) DNS returned SERVFAIL (code 2) in response to the systems question for sleazytalk.coms SOA information.; HTTP DCV: mail.sleazytalk.com doesn’t resolve to any IP addresses on the web.the area www.sleazytalk.com efficiently resolves to an IP so Im undecided why it throws this errorany concepts?thanks