Low-cost Home windows VPS has the worst help I’ve ever come throughout. Keep away from them!!

I had my VPS hosted with cheapwindowsvps.com die on me on June eleventh. The VPS was no lengthy accessible, the OS is not going to energy on, and the noVNC console can not set up a connection. The VPS dashboard reveals the standing as offline.I opened a excessive precedence case on the eleventh and obtained a reply again instantly saying they’re wanting into it. Each a number of hours I’d reply again asking what was occurring and they might simply maintain replying again instantly saying to be affected person. Finally they stated that my VPS node was down for upkeep and could be again shortly. This was the subsequent day on June twelfth. They ultimately simply stopped replying. I opened a brand new ticket on June 18th saying that I used to be nonetheless down and that they’re not replying on my different ticket. They stated that the node “was” down for upkeep and are nonetheless not serving to.Their website says they’ve a 99.99% uptime assure, which is 54 minutes of downtime a 12 months. We’re presently on the eleventh day of downtime.These guys have first rate pricing, however apparently don’t have any help in any respect. I’d strongly recommend going with a special supplier in case you have been taking a look at them.

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