NexusBytes: nonetheless no reply after 2 months for a help ticket

We will definitely cease utilizing NexusBytes.

It appeared promising at first, as a result of the pricing was fairly good, however the help ended up being completely terrible.

We encountered a number of points on totally different subjects…

And now, it has been two months that I’ve opened a “excessive precedence” help ticket, and nonetheless NO ANSWER regardless of having despatched a dozen messages on this ticket to remind them to reply us.

Nonetheless no reply. After TWO entire months of ready.

Nothing might ever clarify/justify that.

I’ve no beef with the proprietor, who seems to be a cool man, however being cool just isn’t sufficient. He and his group are ghosts.

This isn’t skilled within the slightest. And now we have now to plan a brand new migration of all our servers to a different, extra skilled, supplier. It is a waste of valuable time.

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