Nexysbytes – what a change a couple of months can deliver!


I hate making suggestions for suppliers, right here, or wherever. In reality, I usually attempt to keep away from doing so, as a result of, properly, as soon as I do, the supplier often falls to rubbish. Nexusbytes? Yeah, not even a month after I made optimistic critiques, began tanking, and I do imply horribly. NOTHING, although, like what I’ve seen over the previous few days, and I do imply nothing!!!Again in September, I left a fairly respectable evaluate for them. I might been in enterprise with them for about 6 months, zero community points, a few minor assist issues, general, issues have been going properly. So properly, in truth, that I might moved a consumer (somebody I’ve achieved enterprise with for higher than a decade) over to them, and he as properly was extremely joyful. Good things, proper?Effectively, then October hit. In some unspecified time in the future throughout October, it turned apparent that Nexusbytes was not as outfitted as they need to have been to deal with issues. Like , issues would begin happening for a couple of minutes at a time, randomly, and no notification, or response from them. Nothing on standing pages even.Someplace in early-mid October, there was an outage. We’re not speaking a couple of minutes, we’re speaking a full blown, multi-hour outage. One thing like 3-5 hours, in a single day. The response from helpdesk? The standard

we’re investigating, please be affected person

rubbish. After a really lengthy course of , I pulled most of my stuff out of there at that time, as a result of, downtime… Yeah, no one needs that in any respect, and the dearth {of professional} response is simply insaneFast ahead to the previous few weeks. The final server I’ve there (a backup server) has been intermittently pinging as ‘down’ , generally for a couple of seconds, generally for a couple of minutes… Up till the previous few days, the place it has been down greater than up. Final night time? 10 hours of down.. STILL not totally upThe better part? Usual standard responses from assist desk

We’re investigating, be affected person

Even higher? ZERO acknowledgement of this on their community standing pageI don’t know what’s modified over there, however for those who’ve acquired information there, get it out now. Do not even consider using these clowns. ZERO professionalism there, ZERO assist. It is horrible! I’ve already dropped the final server I had in there, and can talk about with consumer the place to maneuver his stuff to over the subsequent few weeks

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