Tempest.web (formally Path) wiped my knowledge

I used to be having points with tempest not too long ago, they began allocating IPv4’s randomly I opened a ticket and requested them about this they usually declare it was by mistake allotted and eliminated it, It was nothing flawed with it, however after that they gave me 4 IPv4’s out of no the place and my server IP bought modified, as soon as once more I opened a ticket and requested them about this, at this level my server went offline and after checking it they stated it was a system bug that triggered an IP change and knowledge wipe, they provided me 7 extra days, now what I believe what occur is somebody purchased a devoted server from there and gained entry to my server and after 4 minutes of it being in modified ip stage it began randomly reinstalling, I believe its attributable to buyer or tempest methods itself. I am nonetheless very pissed having all knowledge wiped for no cause they usually could not do something, however provide 7 extra days.
They even refused to present my unique IP again, as a result of my unique IP was being allotted to new buyer.

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