The best way to deal with this complain


Hello,My firm do present host to many freelancers and software program hourses.

I obtained complain in gmail immediately from somebody that his data is utilizing in considered one of web site hosted in my server.

I checked that very same e mail from he emailed me in gmail was utilized in that website, and as per his data his identify and e mail tackle, can also be posted in web site which is expounded to IT service.

He instructed that he has this firm identify and identical e mail, and different data however i would not have that enterprise so take down that web site.After checking that he’s sending from identical e mail tackle which is talked about in website i take down that website.After down the website he contacted me once more and requested concerning the particular person data who registered that website with our host firm. and he additionally mentioned that he’ll take authorized motion agains him for utilizing his element so he want particulars of that consumer which purchase host from us and utilizing his element in web site.———

Now i’m confused that why he take that website down if he had been prepared to analyze who’s doing it.

Why he didn’t use any correct means like complain thorugh dmca or spamvertise and so forth.

I’m additionally considering that why somebody will put his e mail , cellphone, and different data in IT web site, what he’ll get? if his quantity immediately there?

I contacted my buyer, he instructed that i’m freelancer, and that i obtained this order from upwork or freelance.

Now he’s asking me to share the freelancer who purchase host and area with us, so ought to i share the element of that consumer with the one who is asking data in gmail?Please information what ought to i reply to him, ought to i share the element, i’ve no challenge to share the element however why would i share the element to somebody on gmail. even he simply contacted through his e mail immediately , and dont learn about in any respect. he’s a person and sending me emails that he will even defame my firm if i can’t share.Information me what you peoples do in such state of affairs and challenge.Thanks

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